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Iris has been very helpful and supportive. Anytime we contact her with problem or need help, she always replies quickly, and checks afterwards to ensure all is ok. We are very happy with service and support she provides

PLUS and Iris are doing a great job of looking after our rental in Hangzhou. Not only getting the place set up, but also ongoing assistance with payments, home help and follow up of issues and questions. Keep up the good work!

Iris has been a strong support for our family while our stay in Hangzhou. She is always available to help us with the problems that we encounter. She is very responsive and she goes out of her way to solve our problems and meet our needs. I like that she is soft manner and yet very efficient. Sometimes I don't return her calls is a timely manner and she is patient and kind. Sometimes problems come after working hours, and she she always available. Her English proficiency makes it so easy to communicate with her. Thank you Iris

She is very helpful when ever we have problem/issue at the apartment.

After Lisa's initial help to find a suitable apartment for myself, I asked her to help me with getting a driver's license. Just like during the apartment search, Lisa was professional and very well organized. She helped me through every step of the process and I am more than happy with the result. She makes my life here much easier and it feels good to know someone that I can trust with these matters.

She was really helpfull and fast, I got my apartment in 3 days which is really nice and quick. She's helping me speaking with the landloard since my Chinese is really basic, really appreciate that. The range of apartment was not huge but I supposed it's because xiasha doesn't offer much for short term. So in the end I'm happy with the service and would raccokend it.

I met mr Zaho(Daniel) by chance when I searched a information about residence in the website. At that time I and my colleague, we need only 2 rooms for staying. But 15 more colleagues would be in Hangzhou for business and all of them are different schedule. I know its hard job to meet the different requirements. But Mr.Daniel really completed his duty successfully. His job has been really helpful to our business and all of us thank he and his help. Daniel, I really thank your help in Hangzhou.

Iris was very helpful, informative and reliable. She is reactive to any issues and has a lovely easy-going nature. thanks Iris

Lisa was very helpful in getting everything set up in my apartment. She also helped me with various other things which I needed but were not her obligation to do for me. I normally contact her if I need help with somethingand she always offer help or a solution

Good

Iris was very helpful, informative and reliable. Thank you Iris!

Hello, I like to leave a big thanks to Iris for her great support. Eventhough it took me a little wile to find an appartment, she supported me very well. Many thanks Juliana