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Thanks for your great support. I can consider fixed troubles: 1) shower how water, we discover it's a technical limitation 2) painting, I have approve from landlord 3) rolling shutters bathroom, I'll repair If I discover more troubles I'll send you image. Great job Thanks Andrea

Hi! I was 4 years in Hangzhou. During this time company contract for housing service was changed. I was clad, that i could maintain same contact point (Robert) during my stay in Hangzhou. In fact, I did met my lanlord only once, when made lease contract and Robert has managed all my problems after that. Big thanks also to Tina, who in practice organized all solutions to problems, that we had faced. Typically I heard from my wife, that Tina visited our apartment to help us. There was even cases, that we could have managed by ourselves but ask help from Robert, because our limited chinese language skills.

Nice and friendly attitude. The process of finding a place and getting settled in was quite pleasant. Would definitely recommend to other foreigners who aren't familiar with Hangzhou.

Kevin has been a fantastic agent: always available and helpful for any problems. Good communication and english skills. Very nice to have him as agent.

Iris has been very helpful in our relocation. She assisted us in many of the details involved in the moving, more than just simply finding an apartment. She made the process much easier and is always ready to help.

I had a very positive experience with Kevin. He has been a great agent for me, friendly, intelligent and well spoken, most of all he listened and responded to all my wishes. He has proven to be reliable and accurate and has helped throughout my Hangzhou journey. I would strongly recommend Kevin to anyone who is looking for a property in Hangzhou.

From the beginning to the end - perfect serive! Robert was great support dealing with the Chinese landlord and arranging the contract. We stayed more then 3 years in the appartment and whenever we had an issue, Robert and his team solved it quickly. When we finally moved out Robert was also of great support to find the next tennant taking over our contract. With his helped handover went smoothly. Thanks a lot for making our life in Hangzhou so convenient for so long time!!!

I want to comment that we have been provided with exceptional service by Iris Zhang in finding our apartment and then helping us settle in. Iris has gone above and beyond in her service levels.

I would like to take this chance and express my gratitude to Lisa for being an amazing support in finding the right apartment. She really listened to my demands and went above and beyond in making sure I could choose for the right apartment. After the first great experience I had with Plus, Lisa only added to it and I would chose for this company again when searching for an apartment. Thanks again Lisa.

Iris did a very great job in making sure everything was ok in my apartment. When I informed her I had a problem with the AC, she immediately arranged the repair. She was really helpful in helping the communication and the follow up with the AC guy and everything went really well. She is efficient and reactive and everything is easy when we deal with Iris. Thank you for the good job !

My AC stopped working and Iris got it fixed very fast, she solves the problems quickly

It was a good service what Kevin did. He have supported me during several month from the planning to house moving. Kevin surely understand clients' wants also he is a good communicator.